Neenah Reviews

We have been serving the Neenah area for 53 years and our family has been in the Heating & Cooling business for 5 generations. Our goals are to offer outstanding service at a fair price, and with a big attention to customer service. We are large enough to serve you and get your Furnace or Air Conditioner fixed, but small enough that we have genuine care for each call. We are trusted by over 30,000 homeowners in the valley. Our pricing is upfront, and we won't let you down, I promise. -John Christensen

Our Service Area | Schedule a Tune-Up | Schedule Service Call | Visit Online Help Center

We service them all.

Neenah Furnace Repair

We have the service crews available to fix your Gas Furnace or Gas Boiler. We also work on Oil Furnaces and Oil Boilers (Oil Fired Heaters). If you're looking for replacement parts we also sell most parts over the counter. If you are experiencing a problem with your Furnace or Boiler please don't hesitate to give us a call. We want to help! If you need help diganosing what's going on, you can try our troubleshooter guides located here.

Neenah Air Conditioner Repair

Our dedicated service team is ready to help you with Air Conditioner problems. We service both Central Air Conditioners and Mini-Split Air Conditioners like the ones produced by Mitsubishi. We do not work on Sleeve or Window A/Cs. If you run into a problem with your Air Conditioner try using our troubleshooting guides here. We may be able to save you a service call.

Our Neenah Reviews

All reviews are from verified customers. We currently have 102 reviews from customers in Neenah averaging 4.88 stars.

Posted 33 days ago.
Jason in Neenah on 02/15/19
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It would’ve been helpful if someone at CW would have mentioned that we should call WE Energies to have some gas leaks checked out first in our house, I didn’t know that until the technician came. I was under the impression that they only check out leaks at the meter and that anything inside the house is my responsibility.

Company's Response: We appreciate your feedback. Mentioning WE Energies for gas leaks is part of our protocol here. When speaking to the person who handled your initial call they did bring up WE Energies. It was mentioned that they will flag gas leaks. We apologize if it wasn't clear that they would also check for leaks indoors.

Posted 54 days ago.
David in Neenah on 01/25/19
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Mike has provided service for us in the past and was very helpful this time as well.

Posted 64 days ago.
Pat in Neenah on 01/15/19
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Called, got here early and did a great job!

Posted 69 days ago.
Ronald & Kim in Neenah on 01/10/19
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Anthony is such a professional. And to boot, a really nice guy! I wish to have him as my tech if possible every time. Happy New Year to all!

Posted 79 days ago.
Ron in Neenah on 12/31/18
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Posted 84 days ago.
Peter in Neenah on 12/26/18
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Thank you !

Posted 88 days ago.
Daniel in Neenah on 12/22/18
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Posted 93 days ago.
Judy in Neenah on 12/17/18
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He did a good job and was real nice too.

Posted 96 days ago.
Abagail in Neenah on 12/14/18
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Posted 96 days ago.
Matthew in Neenah on 12/14/18
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Posted 101 days ago.
Eugene & Julie in Neenah on 12/09/18
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Very quick once James arrived. Polite and professional

Posted 107 days ago.
Carl in Neenah on 12/03/18
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Posted 111 days ago.
Ron in Neenah on 11/29/18
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Posted 114 days ago.
Scott & Michelle in Neenah on 11/26/18
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Eric did an awesome job...very professional, polite, and knowledgeable!

Posted 139 days ago.
Paul in Neenah on 11/01/18
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My appointment was 12:30, but Anthony was running ahead of schedule. He called and asked if he could come as early as noon, which was NO problem!All checked out well, I wrote "The Good Guys" a check and Anthony was on his way after a little more than an hour. I'd like to be on your reminder list for my air conditioner next Spring. I've found my Heating and Cooling contractor. Great work!

Posted 139 days ago.
Keith in Neenah on 11/01/18
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Posted 141 days ago.
Don in Neenah on 10/30/18
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Posted 146 days ago.
Jean in Neenah on 10/25/18
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Eric did a GREAT job! He was most polite and answered all my questions. He's a definite asset to your company!

Posted 148 days ago.
Ralph in Neenah on 10/23/18
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best service we have had mike was sympathetic of our situation you are lucky to have him

Posted 151 days ago.
Ken in Neenah on 10/20/18
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All around excellent experience!At one of the busiest times of the year service tech Anthony was here in under 2 hrs. Quick to diagnose the problem he discussed options,let me decide and had the new part installed in an hour.Pretty good for a 30 year old furnace!I decided to have a salesman over to discuss options and Anthony set the appointment up for me! Excellent service!!!

Posted 152 days ago.
Ryan in Neenah on 10/19/18
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Mike was very knowledgeable and took time to explain what he was doing, what the problem

Posted 156 days ago.
Eugene & Julie in Neenah on 10/15/18
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Our technician Eric is extremely knowledgeable of our furnace and does a great job of troubleshooting. His customer service is always above and beyond!! Great job!

Posted 160 days ago.
Jennifer in Neenah on 10/11/18
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Posted 167 days ago.
Michael in Neenah on 10/04/18
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Very quick and with great results!

Posted 168 days ago.
Ann in Neenah on 10/03/18
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Posted 175 days ago.
Scott in Neenah on 09/26/18
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Dan was ahead of schedule and was professional and courteous. I expect his work was professional but haven't tested the furnace in actual use since he left. I have no reason to expect anything other than your usual great service. One minor suggestion - the parts bill of $28.00 could have been itemized. Otherwise I'm a satisfied customer.

Posted 184 days ago.
Jesse in Neenah on 09/17/18
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Posted 184 days ago.
Jan in Neenah on 09/17/18
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Posted 187 days ago.
John in Neenah on 09/14/18
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Posted 201 days ago.
Nicholas in Neenah on 08/31/18
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Posted 208 days ago.
Todd in Neenah on 08/24/18
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Dan was great, very friendly and explained all that was going on and went over future options. Very thorough and happy, definitely recommend Dan.

Posted 211 days ago.
Jody in Neenah on 08/21/18
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Company's Response: If there is anything we can do to improve your experience please let us know.

Posted 212 days ago.
Kevin in Neenah on 08/20/18
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Posted 236 days ago.
Bill in Neenah on 07/27/18
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Eric was fantastic. Professional, polite, knowledgeable, and offering clear details of what was wrong with my air conditioning. I will recommend your services to all my friends and family.

Posted 240 days ago.
Tim in Neenah on 07/23/18
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Anthony did a great job! Very personable and helpful. Explained everything and answered every question. Perfect visit. Thank you!

Posted 250 days ago.
Judy in Neenah on 07/13/18
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Anthony was very friendly and did a great job.
He was so helpful and I enjoyed his sense of
humor too. Thank you so much.
Mrs. Judith Gilbert

Posted 258 days ago.
Don in Neenah on 07/05/18
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It is AWESOME when in less than one hour from when I called Jeff was here and resolved the problem!!! - damn mice !!!

Don Ehrenberg

Posted 260 days ago.
Brian in Neenah on 07/03/18
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Posted 260 days ago.
Tami in Neenah on 07/03/18
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Anthony is very personable and presents a very calm demeanor which is very much appreciated when delivering bad news. He provided great information and recommendations without being pushy. Genuine in his approach to develop a long-term business affiliation versus a chance to sell something.

Posted 265 days ago.
Jan in Neenah on 06/28/18
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Posted 268 days ago.
Jeanne in Neenah on 06/25/18
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I appreciated the thoroughness and explanations concerning the problem. Over the years each staff person of your company has been a pleasure to work with.

Posted 273 days ago.
Ben in Neenah on 06/20/18
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I was very impressed with how quickly they were able to come address my repair. The tech was friendly and able to fix my AC on the first trip. What else could you want?

Posted 280 days ago.
Mike & Sue in Neenah on 06/13/18
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Posted 306 days ago.
Kay in Neenah on 05/18/18
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Anthony was on time (actually, a little early) and was very professional, courteous and friendly. He went out of his way to explain everything that he did. Excellent work!

Posted 316 days ago.
Jeff in Neenah on 05/08/18
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Mike was awesome, very thorough and honest. Might need new furnace this fall, what kinds of deals can I get if I go through your company?

Jeff

Company's Response: Jeff, thanks for the feedback! Specials should be going on in the fall, and it's best to speak with estimators. They have the ability to match up equipment and also are on top of all the rebates and rewards going on. It's no pressure, they're very knowledgeable, and the estimate is free.

Posted 317 days ago.
Ronald & Kim in Neenah on 05/07/18
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I like Anthony.He knows what he's doing,explains it to me.Suggests things.Overall I have always been treated with respect by your company.

Posted 322 days ago.
Don in Neenah on 05/02/18
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very good

Posted 344 days ago.
Brian & Amanda in Neenah on 04/10/18
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Anthony fixed a gas valve issue that was under warranty. He was prompt and courteous. Great service, great company!

Posted 358 days ago.
George in Neenah on 03/27/18
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Posted 359 days ago.
David in Neenah on 03/26/18
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Great service.

Posted 390 days ago.
Wade & Penny in Neenah on 02/23/18
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Dan was very nice and informative. Thank you for being "real" with us.

Posted 390 days ago.
Martha & Adam in Neenah on 02/23/18
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Posted 392 days ago.
Susan in Neenah on 02/21/18
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James arrived on time, was courteous, polite and respectful. He was professional, inspected and cleaned the furnance. Told me all was well.
I am very happy with the service from Christensen Wisnet, it's always been a positive experience with them. I Thank you!

Posted 400 days ago.
Mindy in Neenah on 02/13/18
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I had a few questions for Dan, and he was very informative with his answers! I was very pleased with the service he provided! Thank you!

Posted 401 days ago.
Virginia / Bruce in Neenah on 02/12/18
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The experience was outstanding. I received a call the first thing this morning. An appointment was set up and Mike arrived with in an hour. He is very friendly and an excellent technician. He quickly determined what the problem was and quickly made the repair. Very pleased.

Posted 414 days ago.
Luann in Neenah on 01/30/18
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Exceptional and personable service. Thank you!

Posted 416 days ago.
Kevin & Peggy in Neenah on 01/28/18
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Posted 426 days ago.
Kevin & Lois in Neenah on 01/18/18
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Good job and he gave me some good information on filters.

Posted 426 days ago.
William in Neenah on 01/18/18
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Anthony was excellent! Good work!

Posted 433 days ago.
Peter in Neenah on 01/11/18
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Eric was great. Thanks again

Posted 434 days ago.
Don in Neenah on 01/10/18
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Mike is a very good conscientious, excellent technician

Posted 446 days ago.
Mike & Sue in Neenah on 12/29/17
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Friendly

Posted 447 days ago.
Ryan in Neenah on 12/28/17
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Posted 449 days ago.
Tracy in Neenah on 12/26/17
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Incredible service as always. Eric was here within an hour of when I talked to Steve on this busy arctic day. Eric explained everything to me that he was doing and had everything good to go in short order. And he was so friendly. You guys are the best, thank you for helping me!!

Posted 455 days ago.
Kevin in Neenah on 12/20/17
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Quick and professional! Thanks Anthony!

Posted 476 days ago.
Curtis & Kathryn in Neenah on 11/29/17
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Thank you! Your company really offers amazing service. We have had numerous issues with our furnace, and you have gone the extra mile to take care of us every single time. We would not recommend anyone else in the Fox Valley.

Posted 477 days ago.
Greg in Neenah on 11/28/17
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Anthony was great, thanks!

Posted 477 days ago.
Ronald & Kim in Neenah on 11/28/17
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Great job...nice service man.

Posted 479 days ago.
Chris in Neenah on 11/26/17
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Posted 490 days ago.
David in Neenah on 11/15/17
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Posted 491 days ago.
Luann in Neenah on 11/14/17
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I am so grateful that you could respond so quickly. Thank you!

Posted 492 days ago.
Steve & Annette in Neenah on 11/13/17
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Company's Response: Our apologies for running late on that visit. On the prior call it required a part to be picked up and that travel time caused a delay. We did give you a call to let you know, but it appears our estimate of 3:30pm was incorrect as he showed up at 3:45pm. We do everything in our power to keep that to a minimum.

Posted 496 days ago.
Judy in Neenah on 11/09/17
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The guy was very friendly and did a good job tuning up our furnace. His
name is Anthony and I would enjoy him to do this again next year. Every thing was done so clean and no mess.I would refer him to any one. I am
very pleased with him and the work.

Posted 498 days ago.
Al in Neenah on 11/07/17
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One of the Good Guys. He did a great job and good personality too.

Posted 505 days ago.
Luke in Neenah on 10/31/17
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Posted 526 days ago.
Kim in Neenah on 10/10/17
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I appreciated Anthony's expertise and guidance when my furnace tune-up showed my furnace was in very bad disrepair. This was the first time I had Christensen & Wisnet clean my furnace. Anthony found things wrong with the furnace that other companies did not see or address in the past. He gave me information regarding repair vs. replacement and arranged an appointment for the next day to discuss furnace options when I chose replacement. I can't say enough good things about Anthony's professional,friendly and helpful demeanor through that challenging situation!

Posted 527 days ago.
Virginia / Bruce in Neenah on 10/09/17
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James did an excellent job finding and fixing the problem with the air conditioner. Good job!!!

Posted 534 days ago.
Rachel in Neenah on 10/02/17
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Posted 534 days ago.
Joseph in Neenah on 10/02/17
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Anthony is a Good Guy.He was helpful with my questions and took the time to check into the issue I had with my furnace.

Posted 539 days ago.
Mike & Sue in Neenah on 09/27/17
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Great service. Outstanding work.

Posted 540 days ago.
Don in Neenah on 09/26/17
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Don & Pat: Mike is AWESOME!! Extremely intelligent, very professional, and has a super nice personality. I would recommend him to anyone using C&W services. We've been doing business with C&W for almost 30 years! All the technicians have been good. We continue to use their services. They've installed a new furnace & new central air conditioner. We can't say enough good about C&W!!!

Posted 544 days ago.
Keith in Neenah on 09/22/17
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Professional and courteous. Impressive.

Posted 546 days ago.
Lori in Neenah on 09/20/17
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Anthony was punctual, thorough and very easy to talk to. I appreciate him taking the time to evaluate an issue I was having and explaining the different items he was checking. I would definitely recommend Anthony as a good service technician to call.

Posted 562 days ago.
John in Neenah on 09/04/17
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Dan was great, very friendly and knowledgeable of things I need to to check on occasion. I appreciate that!

Posted 570 days ago.
Haydan in Neenah on 08/27/17
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I am beyond upset with my experience. I was charged over $200 for someone to come out just to troubleshoot what was wrong. He was very professional and nice however he left our furnace power and the gas supply was on. Our furnace is not working. So not only do I feel like I overpaid -- but my whole house could have blown up!!! I would like my money back.

Company's Response: We resolved this with the customer. The price charged was fair and in line with how we bill our work (it took a bit of time to troubleshoot). Lightning damage causes very unique problems on furnaces. We have seen many this summer like this. In this case there was a gas leak in the furnace which was small enough we did not notice at the time of service. Since we did not return to the residence (as we were not asked to) we are unsure. Regardless we have been working with this customer to make things right and right any wrongs, because it is the right thing to do.

Posted 571 days ago.
Scott in Neenah on 08/26/17
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Anthony came for a tune-up of our two systems and encountered multiple issues that needed attention. He explained all of them and was able to complete the work in a timely manner. He was courteous, professional and well prepared (necessary parts were on the truck). He also advised us on future replacement of the older furnace, which seems to be on borrowed time. I highly recommend Anthony and will request him for future work

Posted 578 days ago.
Patrick in Neenah on 08/19/17
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Posted 583 days ago.
Keith in Neenah on 08/14/17
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Tony was great! Very professional. Explained what he was doing and what he found wrong. I will definitely be a repeat customer!

Posted 588 days ago.
Matt in Neenah on 08/09/17
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HE DID AND EXCELLENT JOB AND WAS FRIENDLY

Posted 604 days ago.
Shari in Neenah on 07/24/17
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Dan was very knowledgeable & thorough. He explained everything he did & gave me a lot of things to think about; my equipment is quite old. No pressure to do things that didn't need to be done, just good, honest advice.

Posted 605 days ago.
Jeanne in Neenah on 07/23/17
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Sorry for the delay. Good appt.

Posted 629 days ago.
Kyle in Neenah on 06/29/17
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The guys were great. Did really good job, quick and kept me informed the entire time.

Posted 640 days ago.
Michael in Neenah on 06/18/17
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Posted 642 days ago.
Dean in Neenah on 06/16/17
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Posted 651 days ago.
Dave in Neenah on 06/07/17
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Mike was exactly on-time, so didn't have to wait around and I appreciated that! He diagnosed the problem rapidly, explained thoroughly. I feel we were treated very fairly based on the problem we had, and he was very honest in his report to me. I would highly recommend Mike and C&W to others!!

Posted 656 days ago.
Andrew in Neenah on 06/02/17
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Posted 664 days ago.
Marty in Neenah on 05/25/17
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Your company and Eric get 5 stars.

Posted 666 days ago.
Paul & Rae in Neenah on 05/23/17
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Dan was very thorough and gave me a clear assessment of my situation.

Posted 672 days ago.
Kathy in Neenah on 05/17/17
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Posted 672 days ago.
Daniel in Neenah on 05/17/17
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Posted 686 days ago.
Becky in Neenah on 05/03/17
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Mike was professional, friendly, and thorough. I felt very comfortable with having him working on our furnace and a/c.

Posted 687 days ago.
Laura in Neenah on 05/02/17
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Mike took the time to answer my questions about the furnace and air conditioner and also to inform me about the various air cleaners available for purchase that I was asking about. Super helpful, courteous, and clean.

Neenah Furnace & Air Conditioner Services