Troubleshooting

This troubleshooting guide is only meant to assist, with a goal of possibly saving you a service call or at least knowing what may be the problem. We are not responsible for any damages to your heating or cooling equipment. Never attempt to do something you do not feel comfortable performing, that's what we are here for. Call us at (920) 734-1436 or email [email protected] for assistance.

Problem

Change Water Pad light on but I changed pad.

Possible Cause:

On Aprilaire that light is just triggered by the amount of hours. It doesn't know when filters are changed unless you tell it. To reset that counter go to that control and turn it to test (one past 7), and you'll see the green light will go on. Leave it there for 5-10 seconds and you'll see the green light start to blink on the humidifier. You can now return it to the number you had it set to prior, that reset the counter.

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