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The Troubleshooter

We are proud to save a few hundred service calls every year by helping customers over the phone and have extended some of our resources to our website. If you are noticing a problem with your Furnace, Air Conditioner, Humidifier, or UVPhotoMAX please check below for common issues to learn more about them. Not every issue is addressable without a technician's visit, but this site will help you know a little bit more about what it could be and what you can do to help prepare for a technician or what you can do to fix the issue.

Before you start, always check the following first.

Gas Furnace

My furnace is running very loudly but is still heating.

My furnace tries to start but the flame only stays on for a few seconds.

My furnace tries to start but all I hear is the exhaust blower try, and it keeps restarting.

My furnace blower will not shut off.

My furnace has water all over the floor.

Oil Furnace

I ran out of oil, got refilled and now the furnace will not start.

Air Conditioner

My A/C is not blowing cold air.

My A/C is buzzing very loudly outside.

My A/C is not working I hear a quiet hum on outside condenser.

My A/C not cooling, a lot of condensation on ducts by furnace.

The copper lines from A/C to furnace are icing up.


Humidifier "On" but no water flow.

Change Water Pad light on but I changed pad.

The Drain line is very dirty.


The "change UV light" is blinking and chirping.

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We Service the Appleton, Neenah, Menasha, Kaukauna, Kimberly, Little Chute, Hortonville, Greenville, and surrounding areas.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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