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FAQ - Estimates and Sales

If your question is not asked below feel free to ask. Call us at (920) 734-1436 or email us help@cwgoodguys.com.

Do you offer Free Estimates?

We do offer Free Estimates on upgrades or adding equipment to your home. We do not offer Free Estimates on repairs unless you know what specific repair is needed (then we could). If you would like to set up an appointment with an estimator you can give us a call at (920) 734-1436, email sales@cwgoodguys.com or use our self-service estimate scheduler.

How long do Estimates take?

Estimates are usually 60-90 minute long appointments. First we like to see the layout of the potential job. We will take photos and measurements to see what the options are and then will sit down and go through some options with you.

Do I have to be home for the estimate?

The big part about an estimate is being able to get your input on what you would like to see from a job. Without you at the location makes it very hard to go through and have a dialog on what is important to you. It's recommended the homeowner be there at the time of the estimate.

Online Scheduling gives 8a, 10a, 1p, and 3p. Can I pick another time?

You most certainly can. Because our online scheduling system is 100% automated (industry first) we have to have some restrictions to make it work with calendars properly, so we agreed on typical appointment times. If you need something at a different time you can schedule online and put it as close to your needed time and just add it in the notes. You can also schedule by calling in and we can set it for a different time.

Is there any pressure?

We do not use high pressure tactics in any aspect of our sales process. High pressure tactics are not ethical and we cringe at the fact that there are contractors that use this to varying levels. Our goal of an estimate is to let you know what we recommend, what your options are and it is up to you to choose which route is best for you. While we have specials with limited time runs we do not do a "sign today" and get "X" amount off.

Do you offer financing?

We certainly do offer financing. The types of financing will vary depending on the equipment your are looking at purchasing as well as the amount of the job. We offer 12 Month No Interest, No Payments, No Money Down (aka "Same-as-cash"), 6 Month same-as-cash, or 5 Year at a low APR. Restrictions do apply and requires loan approval.

Award Winning Customer Service • Skilled Personable Technicians • Trusted by over 30,000 Homeowners in the Valley!

We Service the Appleton, Neenah, Menasha, Kaukauna, Kimberly, Little Chute, Hortonville, Greenville, and surrounding areas.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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