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Help Center

Here at The Good Guys, our goal is to be as helpful as possible and be transparent about how we operate. We have constructed this help center to have a mix of helpful information about our services, our policies, guides to purchasing equipment and other miscellaneous information we feel could be helpful.

Take a look below at some of the categories, and as always, feel free to contact us if you have any questions at (920) 734-1436 or email us at help@cwgoodguys.com and we will be happy to assist you in any way we can.

Troubleshooting Guide


Tune-Ups and Service Calls

Estimates and Sales

Billing and Payments



Purchasing Furnaces

Moving from Oil to Gas

Adding Air Conditioning

Replacing Central A/C

Award Winning Customer Service • Skilled Personable Technicians • Trusted by over 28,500 Homeowners in the Valley!

We Service the Appleton, Neenah, Menasha, Kaukauna, Kimberly, Little Chute, Hortonville, Greenville, and surrounding areas.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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Tap to schedule a Tune-Up, Service Call, or Estimate